💰 Refund Policy
Your satisfaction is our priority • 100% Quality Guarantee
✨ 100% Satisfaction Guarantee
We stand behind our quality! If you're not happy with your order, we'll make it right with a refund or replacement.
Refund Timeline
To report issues after delivery
For us to respond to your request
For refund to reach your account
✅ Refundable
- ✓Damaged product during shipping
- ✓Print quality issues (blurry, color mismatch)
- ✓Wrong size delivered
- ✓Wrong design printed
- ✓Product not delivered within 30 days
- ✓Duplicate orders by mistake
❌ Non-Refundable
- ✗Change of mind after printing starts
- ✗Customer uploaded low-quality image
- ✗Incorrect address provided by customer
- ✗Custom/personalized orders (unless defective)
- ✗Delays due to force majeure
- ✗Minor color variations (normal in printing)
🔄 How to Request a Refund
Contact Us
Email us within 7 days of delivery
Include order number and photos
Review
We review your request
Response within 48 hours
Resolution
Refund or replacement offered
Based on the issue
Processing
Refund processed
5-10 business days
⚠️ Special Cases
Low-Quality Uploads
We'll warn you during upload if image quality is too low. Proceeding means accepting the final quality.
Shipping Damage
Take photos immediately upon delivery. We'll work with our shipping partner to resolve the issue quickly.
Replacements
For quality issues, we often offer free replacements instead of refunds. Same design, better print!
🚫 Order Cancellation
Can Cancel ✓
- • Within 1 hour of ordering
- • Before printing starts
- • Full refund guaranteed
Cannot Cancel ✗
- • After printing begins
- • Custom/personalized orders
- • Orders in transit
Need a Refund?
We're here to help! Contact us with your order number and photos of the issue.