🔒 Privacy Policy

Last updated: January 2024 • Your privacy matters to us

🛡️ Our Privacy Promise

At Dream Print, we take your privacy seriously. This policy explains what information we collect, why we need it, and how we protect it. We'll never sell your data!

💡 Quick Summary: We only collect what's needed to process your orders and improve our service. Your data is encrypted and never sold.

1. Information We Collect

Account Information

  • Name, email address, phone number
  • Delivery address
  • Password (encrypted)

Order Information

  • Uploaded images
  • Order history
  • Delivery preferences

Payment Information

  • Payment method details
  • Billing address
  • Transaction history

Usage Information

  • Pages visited
  • Device information
  • IP address

2. How We Use Your Information

To Provide Services

  • Process and fulfill orders
  • Send order confirmations
  • Handle customer support

To Improve Our Platform

  • Analyze usage patterns
  • Fix bugs and issues
  • Develop new features

To Communicate

  • Send order updates
  • Marketing emails (with consent)
  • Important announcements

3. How We Protect Your Data

Security Measures

  • SSL encryption for all data transfers
  • Encrypted password storage
  • Secure payment processing via Paystack
  • Regular security audits
  • Limited employee access to data

4. Who We Share Data With

Service Providers

  • Payment processors (Paystack)
  • Delivery partners
  • Cloud storage (Google Cloud)
  • Email service (SendGrid)

We Never

  • Sell your personal data
  • Share data without consent
  • Use data for unrelated purposes

5. Data Retention

How Long We Keep Data

  • Account data: While account is active
  • Order history: 5 years for records
  • Uploaded images: 90 days after order
  • Marketing data: Until you unsubscribe

6. Your Rights

You Can

  • Access your personal data
  • Request data correction
  • Delete your account
  • Opt-out of marketing
  • Download your data
  • Request data deletion

🍪 Cookie Policy

We use cookies to improve your experience. Here's what we use:

Essential

Required for site to function

  • Login sessions
  • Shopping cart
  • Security

Analytics

Help us understand usage

  • Page views
  • Popular products
  • User journey

Marketing

Personalized ads (optional)

  • Ad targeting
  • Campaign tracking

👶 Children's Privacy

Our service is not intended for children under 18. We don't knowingly collect data from minors. If you're under 18, please use our service with parental supervision.

📢 Policy Updates

We may update this policy occasionally. We'll notify you of significant changes via email. Continued use of our service means you accept the updated policy.

🏢 Data Controller

Company Details

Dream Print Ltd.
Lagos, Nigeria
RC: 1234567

Data Protection Officer

Email: privacy@dreamprint.ng
Phone: +234 815 749 5225

🤔 Privacy Questions?

Have questions about your data? Want to exercise your privacy rights? We're here to help!